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On-Time Guarantee
On-Time Guarantee
Our promise
We will arrive within the booked time frame* !
If we are late upto 40 minutes, we will do the job for half price.
If we are late more than 40 minutes, we will do it for free.
*Sometimes delays up to 10 minutes can happen because of unpredictable circumstances like bad traffic, etc. We do our best to avoid this, but it can happen, please allow us and we allow you delays up to 10 minutes at not extra charge.
*We reserve the right to cancel a booking because of bad weather or within a reasonable time. For example if someone booked an area or type of vehicle that we don’t service, we will cancel and refund this booking as soon as we notice. We reserve the right to cancel and refund any booking for any reason.
Our and other peoples time is valuable too!
We promise to arrive on time. Please be available at your booked time too. It is not only us who would wait for you. Every other customer after you would have to wait too.
We allow delays up to 10 minutes. After 10 minutes we have to move to our next job and we will charge a call out fee for coming to your address.
If you can’t be there at the time of the inspection, you can book an unattended inspection, all we need is access to the key and access to the vehicle.
We allow you to reschedule or cancel your booking before we drive to you and you will receive a full refund.
*We reserve the right to cancel a booking because of bad weather or within a reasonable time. For example if someone booked an area or type of vehicle that we don’t service, we will cancel and refund this booking as soon as we notice. We reserve the right to cancel and refund any booking for any reason.
Why are exact time bookings so expensive?
Yes, they are expensive but you save time yourself, you can plan your day, you can earn money or enjoy life.
For us this requires a lot more efford and planning. For us it means that we might have waiting time and can’t do other jobs.
If you want it cheaper and don’t have time yourself, you can book an unattended inspection. All we need is access to the key and vehicle. Don’t worry, we do this all the time.
